Software Implementation

During the implementation phase may also need help from the outside.

Regardless of who will carry out the implementation: the software vendor consultants, business partners or independent firm implementation plan is likely to be the same.

It is important to listen to your advisers and be prepared to provide the resources involved in the implementation plan. A common mistake many companies engaged in large-scale implementation for the first time, is underestimating the complexity of their own processes.

For example, the standard scenario of ERP implementation is as follows:

1) The consultants state that an important step is the formation of a professional team of implementation and warn about the risks associated with a lack of resources.
2) Leaders formally agree with this need, but look at the questions as consultants on “crocodile tears”.
3) Introduction fails or goes bad.
4) Leaders shrug, “And we know where …”

Do not repeat this scenario. most important thing to understand - the introduction will be a lot more complicated than you’d expect, it will last longer than you expect and will cost more than you expect.

Like most other projects, the success of the implementation of the software depends on the skill and professionalism of the people who carry out the project, provide training, planning, the intensity of their work. Involved in the project the most professional staff.

Remember that the best employees - is not necessarily the heads of departments. sure to plan time for thorough testing of each process. example of detailed testing program for the reception of goods: On the receiving product displays all the information that I need to receive the goods, ie vendor number, product code, product description, unit of measure …?

What happens if I get more than the amount specified in the application? What happens if I get a number less than specified in the application?
What happens if I enter a few Codes come in one line?
What happens if someone tries to change the quantity declared in the moment when I arrive goods?
What happens if I cancel the parish?
What happens if the declared unit is different from the unit for storage? What’s going on if I get the parish earlier than planned?
What happens if I try to enter in the books for the canceled request to the parish?
What happens if I change the location of arrival?

Here, the words “what’s happening?”

I mean the changes made ​​in the parishes magazines, encyclopedias inventory, invoices, etc. You get the idea - is vitally important to check all the possible combinations, in order to catch all possible system errors during and not after implementation. Such testing is necessary to process each key and each software module. course, even during intensive testing still remains a probability of error that is found only in the process. Although minor errors and problems are forgivable for any software, the real work is not the place serious flaws.

After extensive testing of the system, it is necessary to begin the process of training users. Though, in some cases, training is carried out even before the implementation. Education is the study of the operational procedures and immediate practical work. According to the main jobs is necessary to ensure that each employee has developed at least one working day, in terms of the system. Education is best carried out by simulating the daily operations that must be carried out by workers. A common mistake when training end-users - is the lack of the required number of repetitions. If an employee has fulfilled all right for three weeks before putting the system into operation, it is difficult to hope that the launch goes smoothly. Training sessions should be done regularly, many times repeating the same process. monitor the integrity of the data.

During implementation and after the monitor that everything is working as planned. Track order status, paying attention to any kind of exceptions and unusual situation. Spend a couple of times a detailed inventory quick explanation to verify proper operation. Daily inspect and review financial reports.

After the introduction Do not stay on the first phase of implementation. Your new system is likely to have additional functionality that can improve your business processes. Accustomed to the system, refer to the documentation and study the details of additional functions. Look again business processes to identify possible ways to improve the business. Improvements should be the policy of the company - only if your initial investment will be fully operational.

 
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